Business Analyst - Workday SME Job at vTech Solution, Augusta, ME

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  • vTech Solution
  • Augusta, ME

Job Description

Job Details:

Job Title: Business Analyst - Workday SME

Location: Augusta, ME (Hybrid)
Type: Contract : 6+ Months (Probability of extension)

Top 3 Skills:

  • Experience with HRMS, preferably Workday
  • Customer Service and responsiveness to specialized needs
  • Collaboration with cross functional teams

Key Responsibilities:

  • Provide direct, real-time support to state employees using the Workday-based PRISM system, both virtually and in person.
  • Assist users with data entry, system navigation, and reconciliation tasks during support sessions.
  • Troubleshoot issues encountered during PRISM use and escalate unresolved or systemic concerns appropriately.
  • Experience with virtual collaboration tools such as Microsoft Teams.
  • Familiarity with state government systems, HR, or payroll processes is a plus.
  • Comfortable navigating enterprise systems (experience with HR or payroll systems preferred).
  • Capacity to listen, understand business requirements, and respond with a proactive and good-humored approach to problem-solving with a diverse set of stakeholders.
  • Willingness and flexibility to travel to Augusta, as required.
  • Understanding of the complexity in unique and non-standard work schedules, particularly in public sector environments.
  • Experience updating or contributing to user support materials such as FAQs, guides, or training content


    #CB

Job Tags

Contract work,

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